Information We Collect

We collect information you provide directly to us when using our financial modeling education platform. This includes personal details during account registration, course enrollment, and platform interaction.

We automatically collect certain technical information through cookies and similar technologies. This helps us understand how you interact with our platform and improve your learning experience.

How We Use Your Information

Your information helps us deliver quality financial education services. We're transparent about how we use your data because trust matters in education.

• Deliver course content and track your learning progress
• Send important updates about your enrolled programs
• Provide technical support when you need help
• Improve our educational content based on usage patterns
• Process payments and maintain billing records
• Comply with Thai educational and business regulations

Information Sharing and Disclosure

We share your information only when necessary for service delivery or legal compliance. Here's exactly when and why we might share your data:

Service Providers: We work with trusted partners for payment processing, email delivery, and cloud hosting. These companies can only use your information for the specific services they provide to us.

Legal Requirements: We may disclose information if required by Thai law, court orders, or to protect our rights and the safety of our users.

Business Transfers: If LinkSpringSys undergoes a merger or acquisition, your information may transfer to the new entity under the same privacy protections.

We don't share aggregated or de-identified data that can't be linked back to you for research and platform improvement purposes.

Your Privacy Rights

Under Thai Personal Data Protection Act (PDPA), you have specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

To exercise any of these rights, send a request to info@linkspringsys.com with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by Thai law.

Data Security and Protection

We take data security seriously because your trust is essential to our educational mission. Our security measures protect your information throughout its lifecycle with us.

Technical Safeguards: We use industry-standard encryption for data transmission and storage. All payment information is processed through PCI-compliant systems, and we never store complete credit card numbers.

Access Controls: Only authorized team members can access personal information, and only when necessary for their job functions. All access is logged and monitored.

Regular Updates: We keep our security measures current with regular system updates, vulnerability assessments, and staff training on data protection best practices.

International Data Transfers

Some of our service providers operate outside Thailand, which means your information may be processed in other countries. We ensure these transfers meet Thai PDPA requirements for international data protection.

When we transfer data internationally, we use:

• Contractual protections that require the same privacy standards we maintain
• Service providers in countries with adequate data protection laws
• Additional safeguards like encryption and access controls during transfer

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your learning experience and understand how our platform is used. Here's what you should know about our cookie practices:

Essential Cookies: These keep you logged in and ensure the platform functions properly. You can't opt out of these while using our services.

Analytics Cookies: We track how you use our platform to identify areas for improvement. This data is aggregated and doesn't identify you personally.

Preference Cookies: These remember your settings and preferences to personalize your experience across sessions.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality and your learning experience.

Data Retention and Deletion

We keep your information only as long as necessary for educational services and legal compliance. Our retention practices balance your privacy rights with practical needs for ongoing education support.

Active Accounts: While your account remains active, we maintain your profile, learning progress, and course history to support your ongoing education.

Inactive Accounts: If you haven't logged in for 18 months, we'll send a reminder email. After 24 months of inactivity, we may delete non-essential information while preserving records required by law.

Account Closure: When you close your account, we delete personal information within 90 days, except for records we must keep for legal or business purposes under Thai law.

Some information, like transaction records and course completion certificates, we keep longer to comply with Thai educational and business regulations.

Changes to This Privacy Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your registered email address and update the "Last updated" date at the top of this page.

For minor changes that don't affect how we collect or use your information, we'll simply update this page. We encourage you to review this policy periodically, especially before enrolling in new programs.

Continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with changes, please contact us to discuss your options or close your account.